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We Understand This Is Frustrating, and We Apologize for This Disruption

Sometimes it feels like there is only one PR agency in the entire world…

This morning we experienced a service interruption impacting business and DSL customers in Southern Vermont. Our crews are diligently working to resolve the issue. We understand this is frustrating, and we apologize for this disruption," said Elton said earlier in the day via email.

No reason was given for the outage.

No responsibility was taken for the outage.

No compensation was offered to businesses that were down for an entire day.

Nothing. Just a standard apology that was so generic as to be almost insulting.

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