Water outages can happen at any time, causing inconvenience and disruption to businesses and households. As an insurance executive, it’s important to understand the impact of these outages and how to handle them effectively. In this guide, we’ll provide you with step-by-step instructions on how to handle unplanned water outages.

Step 1: Assess the Situation

The first step in handling an unplanned water outage is to assess the situation. Find out which areas are affected and how many customers are impacted. In the case of the recent water mains burst in Cork city, many areas were affected, including Infirmary Road, Langford Row, Southern Road, High Street, Summerhill South, Quaker Road, Windmill Road, Old BlackRock Road, Borreenmanna Road, Blackrock Road, and surrounding areas.

Step 2: Communicate with Customers

Once you have assessed the situation, it’s important to communicate with customers. Let them know what is happening, how long the outage is expected to last, and what they can do to minimize the impact. In the case of discolored water, advise customers to run the tap for up to 20 minutes to restore water to a clear color. It’s also important to remind customers never to drink discolored water, even if it appears to be clear.

Step 3: Monitor the Situation

During the outage, it’s important to monitor the situation closely. Keep customers informed of any updates or changes to the situation. In the case of the recent water mains burst in Cork city, Uisce Éireann advised customers that the repair works may take longer than usual due to the location of the burst. They also provided regular updates on the progress of the repair works.

Step 4: Plan for the Future

Once the outage has been resolved, it’s important to plan for the future. Identify any areas of weakness in the water network and take steps to address them. Consider investing in parametric insurance to protect against future water outages. With Riskwolf, you can turn real-time data into insurance. Using unique real-time data and dynamic risk modeling, we enable insurers to build and operate parametric insurance at scale. Simple. Reliable. Fast.

In conclusion, handling unplanned water outages requires careful planning and communication. By following these steps, you can minimize the impact of water outages on your customers and plan for the future. Don’t take chances with attention. Always add a CTA for insurance builders to get in touch with Riskwolf to develop parametric insurance for the given case. For more information on the recent water mains burst in Cork city, please visit Independent.ie.