Traveling can be an exciting adventure, but it can also be a nightmare when things go wrong. Delayed flights, lost luggage, and other unexpected events can cause stress and inconvenience for travelers. That’s why Berlin Direkt Versicherung and Blink Parametric have teamed up to offer a new travel insurance product bundle that provides real-time assistance to customers when they need it most.

According to a statement from the two companies, the new product bundle includes Blink Parametric’s Flight Disruption and Lost Luggage InsurTech solutions. When a registered flight is delayed by two hours or more, insured travelers will be offered an immediate choice of free VIP lounge access or a real-time cash payout alternative of 25 Euro per insured person for up to two delayed flights. Blink Parametric tracks all registered flights and automatically alerts the traveler when delays occur.

When luggage is delayed on the outbound flight, and reported by the traveler at the destination airport, the traveler receives a Property Irregularity Report (PIR) number, which they simply enter into the Berlin Direkt parametric platform online benefits portal to receive an immediate payment of 50 Euro. Compensation payments to travelers are transacted in real-time by either bank transfer or via PayPal, to provide immediate assistance and help alleviate the inconvenience of the delay.

“We are really excited to be working with one of the most innovative insurance brands in the German market to deliver real-time support to Berlin Direkt Versicherung customers when their travel is disrupted,” comments Sid Mouncey, CEO, Blink Parametric. “Berlin Direkt Versicherung are online insurance specialists with extensive digital capabilities and a network reach that will drive distribution direct to consumers as well as via partner travel portals and comparison sites. I’m delighted that we are already working closely with the team to support the next rollout phase.”

Florian Meurs, Managing Director of Berlin Direkt Versicherung, says that the new product bundle aligns with their corporate vision of simple insurance with added value for their partners and customers. “This project centered on the product design and integration of two Blink Parametric real-time global services and represents our holistic approach to easy and effective insurance service delivery. We now look forward to immediately extending these digital product offerings to our online customers and to our partners in the coming months.”

This partnership between Berlin Direkt Versicherung and Blink Parametric is a game-changer for the travel insurance industry. By providing real-time assistance to customers when they need it most, they are setting a new standard for customer service and convenience. If you’re an insurance executive looking to stay ahead of the curve, consider partnering with Riskwolf to develop parametric insurance solutions that can provide real-time support to your customers. With Riskwolf, you can turn real-time data into insurance and provide your customers with the peace of mind they deserve.

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